Last updated: 1 May 2026

Welcome to Linguo

These Terms govern your use of Linguo (https://linguo.co/), an online platform for professional language and translation services operated by CINTREX LIMITED (company number 17185182), registered at Suite 12, 2nd Floor Queens House 180, London, United Kingdom, W1T 7PD.

By accessing the Website or placing an order, you agree to these Terms and Conditions (“Terms”). Please read them before using our Services.

If you do not accept these Terms, you must not use the Website or Services.

1. Definitions

• Website – https://linguo.co/ and all related services
• Services – translation and language-related services provided via the Website
• User Account – account created to access Services
• Content – all materials available on the Website
• Intellectual Property – all proprietary rights including copyrights, trademarks, etc.

2. Acceptance of Terms

By accessing or using the Website, you confirm that:

• you have read and understood these Terms
• you agree to comply with them
• you are legally capable of entering into a binding agreement

3. Modifications

We may update these Terms at any time.

Continued use of the Website constitutes acceptance of the updated Terms.

We may also modify or discontinue Services at our discretion.

4. Eligibility

You must be at least 18 years old to use our Services.

We may restrict access in certain jurisdictions to comply with legal or regulatory requirements.

5. Services Description

Linguo provides professional non-certified (informational) translation services, including:

• website and digital content translations
• academic materials
• general and creative texts
• business and communication materials

We do not guarantee that translations will be accepted for official/legal purposes unless explicitly stated.

6. User Account

You are responsible for:

• maintaining confidentiality of your account
• all activity under your account

You must provide accurate information.

We may suspend or terminate accounts for violations or fraud.

7. Payment and Delivery

Pricing

Prices are displayed on the Website and may change at any time.

Full payment is required before work on your project begins.

Payments

We accept:

• Visa / Mastercard
• other available methods

You confirm that you are authorized to use the payment method.

Payments may be processed via third-party providers.

Delivery

• Services are delivered digitally
• timelines depend on project complexity
• delays may occur due to technical or operational reasons

8. Refunds and Cancellations

Under UK law, you have a 14-day cooling-off period. However, you agree that the service may start immediately due to its digital nature, and you acknowledge that your right of withdrawal may be lost once performance begins.

You may voluntarily request early commencement of the service, which constitutes a waiver of the cooling-off right to the extent permitted by law.

This does not affect your statutory rights. Refunds remain available where the service is faulty, not delivered as described, or materially different from the agreed scope.

To request a refund, contact:

[email protected]

9. Intellectual Property

All Website content is owned or licensed by the Company.

You may not:

• copy
• distribute
• modify
• use content commercially without permission

10. Prohibited Conduct

You must not:

• use the Services unlawfully
• upload harmful or illegal content
• impersonate others
• interfere with the Website
• use bots or automated systems
• violate intellectual property rights

We may suspend access for violations.

11. Privacy

We process personal data in accordance with our Privacy Policy.

12. Disclaimer of Warranties

Services are provided “as is”.

We do not guarantee:

• specific outcomes
• uninterrupted service
• absence of errors

We are not responsible for how translations are used by clients.

13. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• indirect or consequential damages
• loss of profits or business
• reliance on translations

14. Third-Party Links

We are not responsible for third-party websites or services.

15. Indemnification

You agree to indemnify us against claims arising from your use of the Website.

16. Termination

We may suspend or terminate your access at any time.

You may stop using the Services at any time.

17. Governing Law

These Terms are governed by the laws of England and Wales.

18. Dispute Resolution

Disputes should first be resolved through direct communication.

EU users may use:

http://ec.europa.eu/consumers/odr

19. Force Majeure

We are not liable for events beyond our control.

20. Complaints

Contact us:

[email protected]

CINTREX LIMITED
Suite 12, 2nd Floor Queens House 180
London, United Kingdom, W1T 7PD

21. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the full agreement between you and us.